Terms of Service
Terms of Service📄 Terms of Service
Effective Date: April 1, 2025
Last Updated: April 7, 2026
Welcome to Biryani Factory Tirupati! These Terms of Service (“Terms”) govern your use of our services, including any interactions, orders, and support provided by our team.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not continue using our services.
🔹 1. Use of Services
You agree to use our websites and services lawfully and respectfully.
You shall not interfere with platform functionality or security.
You shall not submit false information or use the platforms for illegal or unauthorized activity.
🔹 2. Ordering and Payment
Orders are placed through Storekit.
OTP verification is required for login.
Payments are securely processed via Phonepe. We do not handle or store card/payment details.
Users are responsible for ensuring delivery details are correct.
🔹 3. Delivery & Fulfillment
Deliveries are handled by Logiskit or authorized partners.
Estimated delivery times are indicative and not guaranteed.
We aim to resolve delays quickly and transparently.
Report disputes promptly using the contact details below.
🔹 4. Refunds & Cancellations
Confirmed orders may not be cancelable.
Refunds are case-based (e.g., incorrect or missing orders).
Refund requests must be emailed to [email protected]
🔹 5. Intellectual Property
All content and branding belong to Ragsof pvt limited or are used with permission.
You may not reproduce, modify, or reuse content without consent.
🔹 6. Third-Party Services
We use services from Storekit, Phonepe, Logiskit, Google, and Meta.
You are also subject to their terms and policies when interacting through their services.
🔹 7. Limitation of Liability
We do not guarantee uninterrupted or error-free operation.
We are not liable for indirect losses or delivery issues beyond our control.
🔹 8. Changes to These Terms
We may update these Terms occasionally. Continued use of services indicates acceptance of updated Terms.
🔹 8. Contact Us
Ragsof pvt ltd
Guntur
Arundelpet 14/3,
#31-14-1228,
522002, AP, India
📞 +91 8686451506
📧 [email protected]