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Privacy Policy

📜 Privacy Policy

Effective Date: April 1, 2026
Last Updated: April 6, 2026

At Biryani Factory Tirupati, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us during your interactions with our services.

🔹 1. Information We Collect

On our main website:

Name
Phone number
Email address
Feedback, reviews, or form responses
Anonymous browsing behavior (via analytics/trackers)

On our ordering platform (via StoreKit):

Name and mobile number (for OTP login)
Delivery address
Order details and preferences
Payment data (securely processed via PhonePe)

🔹 2. How We Use Your Information

Respond to queries or complaints
Process and fulfill food orders
Send order updates or support messages
Improve our website and customer experience
Analyze traffic and measure marketing campaign performance

We do not sell your personal information. We process your data based on your consent and our legitimate business interests.

🔹 3. Third-Party Services

We work with trusted partners who may process data under their policies:

StoreKit – Ordering and user management
PhonePe – Payment processing
Logiskit – Delivery logistics
Google Analytics
Meta / WhatsApp / Google Ads

🔹 4. Cookies and Analytics

Analyze behavior with Google Analytics
Track ad performance with Meta Pixel & Google Ads
Personalize user experience

Consent to cookies is assumed unless disabled via your browser or third-party tools.

🔹 5. Data Security

We use HTTPS and standard protections, but advise caution when sharing sensitive information online.

🔹 6. Your Rights

You may:

Access or correct your data
Request deletion of your data
Opt-out of promotional messages

🔹 7. Policy Updates

This policy may be updated. Please check the latest version on our website.

🔹 8. Contact Us

Ragsof Pvt ltd
Guntur
Arundelpet 14/3,
#31-14-1228,
522002, AP, India
📞 +91 8686451406
📧 [email protected]